The Foreign, Commonwealth & Development Office (FCDO) provides consular services and uses feedback and research to understand people's experiences and improve its services.
- FCDO is the data controller. This means we decide why and how your personal information is used.
- SurveyOptic is the online survey platform used for this survey. It is provided by SocialOptic Ltd, a UK company that develops and operates online survey and research tools. SocialOptic Ltd processes personal information collected through SurveyOptic on FCDO's behalf and in accordance with our instructions, acting as our data processor.
For more information about how the FCDO processes personal data for consular research, please see the FCDO privacy notice: consular research - GOV.UK.